1. Introduction
Brasmid Technology is committed to protecting the privacy of its users and customers.
This Privacy Policy aims to clarify how we collect, use, store, share, and protect your personal information
when accessing our website and using our services.
2. What Data We Collect
Brasmid Technology may collect and store information provided directly by users
or automatically obtained through the website. We collect the following types of personal data:
- Information provided by the user when contracting our services: Full name,
email, phone number, company, position, financial information (when necessary for transactions).
- Information automatically collected when visiting our website: IP address,
geolocation data, device and browser information, browsing behavior
(pages visited, time spent, among others).
3. How We Use the Data
The data collected by Brasmid Technology is used exclusively for:
- Service provision: Developing, operating, and improving our software solutions.
- Customer support: Responding to inquiries, requests, and providing technical support.
- Communication and marketing: Sending updates, promotions, and informational materials with consent.
- Security and fraud prevention: Monitoring to prevent unauthorized access.
- Continuous improvement: Data analysis for product and service enhancement.
4. With Whom We Share Data
Brasmid Technology does not sell or trade personal information. However, we may share data with:
- Essential partners and service providers (e.g., hosting servers, payment providers, analytics tools).
- Government authorities when required by law.
- Companies within the same economic group if necessary to provide contracted services.
5. How We Keep Data Secure
Brasmid Technology adopts strict practices to ensure the security of your data:
- Encryption and anonymization to protect sensitive information.
- Protection against unauthorized access through secure authentication.
- Restricted access control, ensuring that only authorized personnel can view personal data.
- Continuous monitoring and security audits to detect vulnerabilities.
6. Data Retention
The collected data will be stored for as long as necessary to fulfill the purposes for which they were collected, or as required by law.
7. Your Rights
Brasmid Technology respects your rights regarding personal data, as provided by the General Data Protection Law (LGPD - Law No. 13.709/2018). You may request:
- ✔ Confirmation and access to stored data
- ✔ Correction of incomplete or outdated information
- ✔ Anonymization or deletion of unnecessary data
- ✔ Portability of your data to another service provider
- ✔ Revocation of consent for data use
8. Cookies and Tracking Technologies
Our website uses cookies to enhance the user experience:
- Essential cookies: Necessary for the website's operation.
- 📊 Analytical cookies: Collect information to optimize navigation.
- Marketing cookies: Used to personalize ads and campaigns.
9. Changes to the Privacy Policy
Brasmid Technology may update this Privacy Policy periodically to reflect changes in legislation or our practices.
10. How to Contact Us
If you have any questions or need more information, please contact us:
11. Legislation and Jurisdiction
This Privacy Policy is governed by the laws of the Federative Republic of Brazil,
especially the General Data Protection Law (LGPD - Law No. 13.709/2018).
Any disputes will be resolved in the court of the user's domicile.